“New year—a new chapter, new verse, or just the same old story? Ultimately we write it. The choice is ours.”
Happy New Years from our family to yours.
Veterans Day is a time to remember and pay tribute to the brave men and women of the U.S. Armed Forces, who served in previous wars, who are serving today and who have made the ultimate sacrifice before having the chance to become honored veterans.
From all of us at Palomar Solar and Roofing, we thank you for your service.
For years now Palomar Solar has given away a free home solar system to deserving Military families, and we would like to congratulate the 2019 Miramar airshow winners.
Over the summer military families entered the Palomar Solar Gives back sweepstakes where we promised to give away a new home solar system of up to 24 panels.
Finalists were randomly selected and invited to attend the airshow in our runway fronting chalet where one of them was going to win a free home solar system. Every system was designed to offset between 110% to 130% of their previous 12-month electricity needs.
Thanks to our Partners at Enphase Energy, LG Solar and Everest Racking, we were able to award all 3 finalists their Palomar Solar designed PV system.
K. Chew-Crane – San Diego – Active Marine – system size 3.2kw – 25yr savings $59,000
J. Monday – San Diego – Navy Retired – system size 4.48kw – 25yr savings $109,000
J. Dubski – Escondido – Navy Veteran – system size 5.12kw – 25yr savings $99,000
Palomar Solar was established in 2009 and is one of Southern California’s premier solar PV installation companies.
As a “boutique” solar energy installation company we have a creative, solution-focused organization, uniquely suited to handle any installation challenge, ie: roof mount, ground mount, commercial solar; home, business or a church. We offer top quality products and no work is sub- contracted.
Every system installed by Palomar Solar is based on our continued commitment to excellence and staying ahead of advancements in a rapidly changing industry. We handle all of the paperwork and documentation for you, including; processing city or county permits, utility interconnections and state rebates (when available).
Palomar Solar has installed over 50,000 solar panels on homes and business all while maintaining one of the best
reputations in the industry. Notable clients include Waxie Sanitary Supplies and Goodwill San Diego.
If you would like more information please contact Adam Rizzo at (760 715‐2820 or email@example.com
Palomar Solar and Roofing, with the support of our partners Enphase Energy and LG Solar, we’ll again be giving away one home rooftop solar system, no strings attached. At the 2019 Miramar Airshow, one San Diego County Military family will receive a solar system designed to their needs.
Palomar Solar and Roofing wants to continue to show their appreciation to our local troops that year after year protect and serve the United States of America.
“We at Palomar Solar have been blessed with tremendous success over the last 10 years installing well over 3000 PV Solar systems in Southern California; as a result we wanted to ‘give back’ to our community. That said we couldn’t think of a better place to start than with those who serve us all, so we can enjoy the best quality of life in the world. As San Diegan’s we know it doesn’t get better than here. That is why we have chosen to ‘Give Back’ to our local community by giving a real, ‘right sized’ solar system to an active or retired military family in San Diego where we started our company,” says Dwight “Andy” Anderson – owner and founder of Palomar Solar and Roofing.
Palomar knows that a right sized home solar system will lighten the annual financial load for the average San Diego family while adding value to their home. The System will be right sized up to 7kW DC (24 LG solar panels, with Enphase IQ7 micro-inverters), which will offset roughly a $300 month electric bill. The system includes Palomar Solar’s standard offering of 25 year labor and workmanship warranties, 25 year roof penetration warranty, and most importantly, per-solar-panel-monitoring for the life of the system.
For official sweepstakes rules and to enter please visit www.palomarsolargivesback.com
1. Paul Newman – U.S Marine Corps
2. Anthony & Maria Braithwaite – U.S. Marine Corps
3. Harold Allister – U.S. Navy
4. Adam Webber – Navy Seal Veteran
5. John Vojtas – Retired Navy
6. Carl Boeck – Air Force Veteran
How Palomar can help!
A growing issue our industry is customers abandoned when a solar installer goes out of business. We consistently receive calls similar to the example below:
Caller: Hi, I already have solar system on my house but something is wrong, can you help me?
Palomar: We likely can, but have you tried your original installer? As we were not the original installers we would need to charge you for our time.
Caller: Well,I tried that. At first, no one would answer the phone. Upon further investigation, we discovered they went out of business. Please help!
Palomar: I’m sorry to hear that, let’s start by getting some information.
Unfortunately, the volume of these types of calls is increasing dramatically. We estimate 90% of the our inquiries are customers looking for someone to service their previously installed system because the company no longer exists, while the other 10% are simply unhappy with their current installers level of service. We call these the “Orphaned Customers.”
The issue began when these customers agreed to do business with an installer, but failed to thoroughly verify them. These companies were happy to take the contract and the customer’s money under false pretenses and with empty promises of worry-free service for the next 25 years at no extra cost. Unfortunately, once these companies got their money, they went off the radar, abandoning the customer with nowhere to turn when problems arise with their system.
Orphaned solar customers will call us expressing regret they didn’t use a reputable company like Palomar initially. After learning a tough lesson, these customer are now experts at due diligence – they want a company who isn’t going to put them in a deeper hole than they are already in. After making a few calls, we seem to be the only company who is actually willing to step up to help those who have been orphaned by their original installer. Most companies turn these individuals away – mostly because there’s no large profit to be made. Although we didn’t do the install we’re willing to help.
I’m an orphaned solar customer, what can I do?
Upon initial contact with Palomar, one of our certificated solar experts will take the time to hear your story and explain our service fee structure. We’ll gather some basic information crucial for us to assess your situation and determine potential solutions. At the completion of this initial phase, we’ll have a much better understand of how we can help.
If Palomar can help an orphaned solar customer, we forward them our service agreement where we have established relatively inexpensive fees.
Why are there fees?
It’s an unfortunate situation as customers were initially sold the concept that once you pay for a solar system, the rest is history. So naturally, having additional expenditures that were not expected is going to be uncomfortable and unwelcome. We understand the frustration involved by trusting a company that has gone out of business and is not living up to their part. Palomar is a respectable and trusted resource to help orphaned customers and offer potential solutions. While we are fully accountable for our solar installations, certain fees are necessary as part of those ongoing solutions for orphaned customers. A Palomar certified expert can explains the fees in more detail.
Few companies will even offer help to orphaned solar customers. We understand how difficult and desperate your situation can be and the frustration caused solely by your initial installer. At Palomar, you’re not only receiving “help” with your system, you’re receiving service from a reliable and honest company to take you on as our own customer with the benefits offering per-panel monitoring, taking over the RMA process when needed, and providing leading customer service.
Additionally, as a Palomar customer, you can rest assured that if you experience any issues to work we completed, we will take care of them in a timely manner with no service charge. We make it our duty to help you maintain your investment.
You know those summer days when you arrive home from work exhausted, hungry and hot – on the way in you grab your mail, kick on the AC, and preheat the oven in preparation for dinner. Well, you may want to open a window, opt for pizza, oh, and be sure to read that notice from your local power company & their new time-of-use plans instead. There’s a change in how you’re being charged for your electricity usage and it’s already underway.
Utility companies have pushed the California Public Utilities Commission (PUC) and California legislature to move from a tiered billing system to a “time-of-use” (TOU) billing system. Among three of California’s major power companies, San Diego Gas and Electric (SDG&E) is the first company to act on this new directive. The billing system includes revised “peak hours” and two new time-of-use rate plans, one of which will replace the current default billing format.
Rob Nikolewski from The San Diego Union Tribune states that “California’s policy makers also hope the wide spread adoption of time-of-use will lead to a boost in sales of battery storage systems paired with solar panels.” On the contrary, a boost in battery sales might just be an unintended consequence of the drastic and recent changes the power companies have been making. And coming from a practical standpoint, these peak hours could potentially counteract solar energy production. This is because the peak hours that SDG&E has allocated for their customers are also the same hours when a power surge is almost inevitable and even mandatory in some homes.
The shift began in March of this year and is set to be complete by mid-2020 with 75,000 to 100,000 SDG&E customers. The pattern will continue each month until almost all 750,000 customers in SDG&E’s service sector have been switched. The new billing system also includes new “peak hours.” Initially, peak hours fell between 11a.m. and 6p.m. The revised peak hours are now from 4p.m. to 9p.m. but didn’t the utility companies spend the early 2000s persuading us that these hours were the best hours to use electricity? Ah, the ole switcharoo. Nice job power companies. SDG&E has introduced TOU-DR1 as the new default billing format (DR-SES for most NEM customers with solar systems). TOU-DR1 divides the day into three intervals: on-peak, off-peak, and super off-peak. Also introduced are TOU-DR-P and TOU-DR2 who’s plan is similar to TOU-DR1, but the days are only divided into two intervals. There is no super off-peak. FYI, customers can opt to stay on SDG&E’s standard tiered plan at no extra cost! But there’s a catch: you have to call SDG&E and specify your preference. Be forewarned, it may take a call or two to accomplish going back to your original tiered rate plan. If you would like to test the time-of-use waters, SDG&E offers “bill protection,’ which will allow customers to receive a “shadow bill” included with their monthly billing statement. Shadow bills will show the difference between the time-of-use rate you opted for and the tiered rate you were previously on, giving you an idea of the new billing format’s performance.
Although SDG&E will switch both solar and non-solar customers to time-of-use rate plans, NEM 1.0 customers may be eligible to remain on the tiered rate for another 5 to 20 years starting from their PTO date by being “grandfathered” in. This is something you will need to speak with SDG&E about. You may have to press the issue for your billing format to be switched back to the tiered rates. In fact, when you contact SDG&E, ask to speak with one of their Solar Specialist. Solar Specialists are knowledgeable and will be able to walk you through the available plans that will most benefit you. Changes for new NEM 2.0 customers include mandatory default time-of-use rates and taxes/charges that cannot be bypassed. time-of-use rates will also vary depending on time of day (keep the revised peak hours in mind) and energy demands. Credits for solar customers and production also varies dependent upon time-of-use. Potential NEM 2.0 customers can reach out to one of our solar consultants to inquire about the design of their solar panel system that will benefit them.
Once you’ve been informed of all available plans, old and new, take a moment to compare them to each other. Review your past and current electricity bills. Then consider what days and times you use the most power to determine where you can afford to cut energy usage. Laundry could wait until the weekend, dishes could be hand washed (instead of using the dishwasher). Tablets and phones can be charged after 9p.m., and you could use those same devices for entertainment instead of turning on the TV. The more electricity you use during peak hours, the more you pay.
Another option would be taking a look at your solar system’s energy production. Are you producing enough energy to offset your usage? If not, this could pose a reduction in your yearly savings. Adding to your solar system is an option you might want to consider. It’s best to speak with one of our solar energy consultants to inquire about the benefits of adding to your solar system.
And don’t fret – even with the current inconvenience of the power companies’ new rate plans, solar still makes sense. And every time these power companies’ contrive blows in the form of soft-pedaled penalties at the solar industry, solar makes even more sense. Here at Palomar Solar we pride ourselves on ethicality and will always be upfront when it comes to providing you with the information you seek. No gimmicks, no change orders, and honesty, 100% of the way. They say knowledge is power: and while we may not have complete control over the power companies, if we’re knowledgeable and informed, we might just be able to outsmart them.
I get asked this all the time (Adam Rizzo, one of the founding partners of Palomar Solar). Why does Palomar Solar prefer Enphase microinverters over central inverters in residential applications? We were just like most solar contractors when we started out. We started with central inverters right about the time Enphase was coming to market. One of the partners at Palomar installed one on his home not convinced of this new technology. It wasn’t until about six months later when we received a call from a customer who was having trouble finding anyone who would install Enphase. We took it as the perfect opportunity to try it out and we have not looked back since. Why?
WAXIE was looking for a local family owned solar company to complete a 1,260 solar panel project, and Palomar Solar was chosen.
Overall the new solar panels should offset approximately 80% of their electricity.
Check out the video of Palomar Solar making Waxie green.